Established in 1994, Hearing Health Care Services has been providing services to the Durham, Chapel Hill, Pittsboro, and Hillsborough communities for more than 25 years. From our front office staff to our Doctors of Audiology, our patients greeted with a friendly smile and leave knowing that they have received the best, individualized care. Our goal is to exceed all expectations and take that extra step to make our patients feel welcome and well-cared for.

Our mission is to affirm the value and dignity of each patient by supporting and enhancing their communication, relationships, family life, general health, and quality of life. We live by our guiding principles.


Gold standard best practice care


Emphasis on overall health and quality of life


Person-first care tailored to the individual


Patient and community education

We offer the Best Practices in hearing care, which means that we don't just sell hearing aids!  We determine each patient's individual needs with extensive assessment of hearing and speech understanding in quiet and in noise.  We then offer a range of management options including auditory retraining, assistive listening devices, and hearing aids.  Our hearing aid fittings are assessed to make sure they are working as well as possible with Real Ear Measures and reassessment of speech understanding.  We love our patients, and we know that we can do so much better than "good enough" hearing!

Shelly Cristobal

Shelly Alicia Cristobal, AuD; CCC-A; F-AAA

Owner and Doctor of Audiology

Hometown: Rocky Mount, NC
Favorite Sound: Rain falling
Greatest Accomplishment: My children’s teachers describe them as kind.

Read more about Shelly Alicia Cristobal, AuD; CCC-A; F-AAA

Brettelyn Little, AuD

Brettelyn Little, AuD

Clinical Audiologist

Hometown: Port Deposit, MD
Favorite Sound: Ocean waves
Most Proud of: My ability to find joy in any situation

Read more about Brettelyn Little, AuD

Rachel Lee, Audiology Assistant

Rachel Lee

Audiology Assistant

Hometown: Cary, NC
Favorite Sound: My son’s laughter & crickets chirping at night
Greatest Accomplishment: Becoming a mother
Fun Fact: 
I have an amazing son, and a very energetic puppy!

Read more about Rachel Lee

Angie Quinn

Angie Quinn

Office Manager

Hometown – I moved around a lot however NC has been the longest place I have lived so I would call it my Hometown.

Favorite sound – First would be listing to my son talk and his laughter second would be the sound of raindrops.

Greatest Accomplishment – Becoming a mother

Fun Fact – I love to paint, when I was little I wanted to be a famous artist


Read more about Angie Quinn

What Our Patients are Saying About Us!