We are happy to help in a variety of ways!
Walk in appointments, telehealth support, and consults can be scheduled online, or by calling or messaging the office.
Videos and instructions are available through the patient portal.
A playlist of videos by our own Dr. C is available on YouTube to walk you through cleaning, troubleshooting, inserting, battery management, and more:
An Audiologist specializes in evaluating and treating people with hearing loss.
Our Audiologists each hold a doctoral degree from an accredited university and and are licensed under the North Carolina Board of Examiners in Speech Language and Hearing. In their studies they received special training in the prevention, identification, assessment and non-medical treatment of hearing disorders. Audiologists dispense and fit hearing aids, administer tests of balance to evaluate dizziness and provide hearing rehabilitation training.
Much like your Dentist or Optometrist, a professional Doctorate is a four year degree from a Bachelors' involving classroom, clinical, and research experience.
It is worth noting that not all those licensed to sell hearing aids are audiologists. While hearing instrument specialists play an important role in making hearing care accessible, their licensing requires no formal education in the field.
The most common cause of hearing loss is the deterioration of inner ear structures due to loudness exposure, chemicals, or chronic illnesses. Heredity, certain heavy-duty antibiotics, chemotherapy drugs or radiation treatments can also affect your hearing abilities.
Most hearing losses that we see result from some combination of wear and tear from internal chronic illnesses and inflammation, and external exposures to loudness and toxins.
If you suspect that the person you are speaking with has hearing loss, the following tips can help make understanding better and conversations easier on everyone.
- Reduce background noise, turn off the TV or Radio
- Gain the person’s attention before speaking
- Sit or stand within 3-6 feet from the person to maximize hearing
- Converse at eye level, this maximizes their ability to use visual cues
- Use facial expressions and gestures to give visual clues about your message
- Speak slowly and distinctly. Raising your voice tends to distort sound and will sound like you are shouting
- Start with the topic or point, and provide information on the topic you will be discussing
- Use short sentences. Rephrase if the person does not appear to understand
- Avoid speaking into a person’s ear because this distorts speech and hides visual cues
Ear wax is an oily, fatty substance that is created to protect the ear canal. Every person creates different amounts of wax. Ear wax can partially or completely block the ear canal resulting in a mild to moderate hearing loss. Once the ear wax is removed, hearing is restored.
We are very familiar with earwax, and have many strategies for managing earwax, both in the ear and in hearing aids. In and of itself, earwax is a good thing! We can help keep it from getting in the way.
Ear wax (or cerumen) removal can sometimes be done easily at home. We are happy to help if needed with irrigation (washing out the ears) or manual removal.
- You hear voices but they are not clear, people sound like they are mumbling
- Others may tell you that you are not hearing well
- Children or female voices are harder to hear than male voices
- You have difficulty following conversations in groups, restaurants, background noise
- You find yourself missing parts of what people are saying
The ringing, roaring, tea kettle, cricket-like sounds in your ear(s) is called Tinnitus and is usually an indication of some damage to your auditory system. These sounds can be constant or occasional, in both ears, one ear or in the middle of your head. There is no cure for tinnitus, but thanks to emerging research we have many new strategies to help reduce its impact on hearing, stress, and quality of life.
The first step is a Comprehensive Hearing Evaluation and Tinnitus Assessment. This can be scheduled from the "Schedule Now" link in the menu bar above!
Hearing aids cannot restore your hearing to normal nor prevent your hearing sensitivity from decreasing over time. What they they can do is give you access to missing sounds and deliver them in a clear and useable way.
The level of improvement you receive from hearing aids will vary from person to person, will vary with the extent and nature of your hearing loss as well as the amount of auditory deprivation you have experienced.
Excessive amplification can worsen hearing, and that is why we measure every hearing aid in the ear before it leaves our clinic to ensure that they are not capable of delivering sound loud enough to cause damage.
We do see that when people adopt use of hearing aids earlier, they do not experience extended periods of auditory deprivation where the brain loses the ability to process incoming sounds. That means they are able to understand speech and hear more easily for many years in the future.
Hearing aids range in cost from as low as $700.00 to over $3000.00 based on the level of technology and the features of the product. The more sophisticated the technology, the better the hearing aids will help you hear in challenging and noise environments.
We help our patients navigate the wide range of options available and help select the best fit for your individual hearing loss, lifestyle, and budget.
Our experience has helped us select the best and most reliable hearing aids in the market. We use only the highest quality products available and work with all six of the top hearing aid manufacturers in the world, Resound, Phonak, Oticon, Starkey, Signia (formerly Siemens) and Widex. Each manufacturer offers different benefits and limitations, and may be better suited to an individual based on his or her needs.
We also work with Cochlear Americas for Cochlear Implants and Bone Anchored Hearing Devices, in partnership with a surgeon, Dr. John McElveen at Carolina Ear and Hearing Clinic in Raleigh.
Most standard health insurances do not cover the cost hearing aids. However there are many health insurance policies which will cover a portion of hearing aid costs. We will be happy to check with your insurance company regarding your hearing aid benefits as well as submit all necessary paperwork so you may be reimbursed by your insurance company.
To ensure all your questions are answered, please feel free to call us to schedule a personal hearing consultation at 919-489-0995
Although you may know someone who has had a bad experience with hearing aids, this does not mean you will. There are many reasons why a person does not wear their hearing aids or feels that hearing aids don’t work well:
- The hearing aids were not fitted properly with Best Pracices
- The person was not instructed on how to use them to their best advantage
- The technology chosen was not appropriate for that person’s listening environments
- The hearing aids were not worn on a daily basis but only when “needed” which never allowed the brain to become acclimatized to sounds.
Everyone should have a baseline hearing evaluation at the age of 50, and then every five years unless concerns arise. Individuals with diabetes, cardiovascular issues, or cognitive decline should have their hearing checked more frequently due to the high rate of comorbidity with hearing loss.
If you can remember the 70's, you should probably get your hearing checked!
Our You Tube channel:
can walk you through basic cleaning and troubleshooting of hearing aids, as well as go over a few hearing aid "life hacks".
At a certain point, hearing aids are not able to deliver clear and useable sound. Our next step is to assess the need for assistive devices to supplement the hearing aids' function. Another option is to consider a cochlear implant.
Often we start discussing cochlear implants with our patients years before they become necessary. When a patient in properly fit and functioning hearing aids is no longer understanding speech well (for instance, on the phone where there are no visual cues), we will recommend a Cochlear Implant Assessment. This visit tests how a person can understand speech with their hearing aids in challenging listening environments. If the hearing function meets certain criteria, we will work with primary care as well as our Otology partner to assess your overall health and ensure that a cochlear implant is a great option for you.
The otologist we work with for implantation, Dr. McElveen of Carolina Ear and Hearing Group, has done thousands of cochlear implants and is known for being an excellent surgeon.
Our Financial Policy Page is linked here: