Thank you for choosing Hearing Health Care Services PLLC. Our primary mission is to deliver the best and most comprehensive hearing care available. An important part of the mission is making the cost of optimal care as easy and manageable for our patients as possible by offering several payment options.

Payment Options:

You can choose from: Cash, Check, Visa, MasterCard, Discover Card, Amex, ApplePay Monthly Payment Options using Allegro Credit or a Care Credit healthcare credit card Leasing programs are available for many hearing aids and equipment purchases.

Please note: Hearing Health Care Services PLLC (HHCS) requires payment at the time of your visit for any services provided unless third party coverage has been pre-determined or services are covered by an established care plan. Co-Pays are due at the time of service. We will file diagnostic testing and procedures to your insurance. For patients with insurance, we are happy to work with your carrier to maximize your benefit and directly bill them for reimbursement for your hearing aids.

For Medicare recipients, a referral from the patient’s Primary Care Physician is necessary for Medicare to cover the cost of medically necessary hearing tests. Medicare categorically excludes all non-surgical hearing management, therefore does not pay for hearing aids, any hearing aid services, or auditory rehabilitation services. An Advanced Beneficiary Notice or Notice of Non-Coverage will be reviewed prior to services that are expected to be patient out-of-pocket responsibility.

For any equipment purchases, a down payment of 50% will be required at the time of the order. Payment in full is expected at the time of fitting unless insurance reimbursement is anticipated and verified prior to the date of the fitting.

Prior authorization and verification of benefits from insurance companies are not binding, nor are they a guarantee of payment. Patients should be prepared to cover the full cost of services and equipment provided, or any balance remaining after insurance reimbursement. Insurance benefits must be reviewed and verified by HHCS staff prior to the fitting to avoid payment in full at that time. Alternately, equipment can be paid for in full and filed for reimbursement directly to the patient.

We are happy to complete the filing on your behalf if provided with all necessary information. In the event of overpayment or insurance reimbursement greater than anticipated, refunds will be processed within 10 business days of receipt of the reimbursement.

Hearing Health Care Services, PLLC charges $25 for returned checks.

Verbal abuse or inappropriate physical contact of any sort directed toward any of the HHCS staff will not be tolerated regarding any facet of your treatment and care. Patients or patient representatives who are abusive will be dismissed without refund.

If you have any questions, please do not hesitate to ask. We are here to help you get the hearing care you want and need!